Terms of service

Last updated 2026-10-21

These terms are an agreement between you (the customer) and MERP ("we") for use of MERP, a hosted ERP service.

1. Your account

You must give accurate details when you sign up and keep your sign in details safe. You are responsible for activity in your workspace, including actions taken by users you invite and actions you approve through the AI agent.

2. Trial and subscription

Each plan starts with a free trial. After the trial, the plan you choose is billed in advance, monthly or annually. Prices are listed in US dollars and exclude applicable taxes. You can cancel at any time; cancellation takes effect at the end of the paid period.

3. Your data

You own the data you put into MERP. We process it only to provide the service, as described in the privacy policy and the data processing addendum. You can export your data at any time while your account is active.

4. Acceptable use

Do not use the service to break the law, send spam, infringe the rights of others, or attempt to access data that is not yours. We may suspend accounts that put the service or other customers at risk.

5. AI features

The AI agent produces suggestions and drafts. Review its output before you rely on it, especially for tax, legal and financial decisions. It acts only with the permissions of the user who uses it.

6. Availability and changes

We work to keep the service available and secure, and we may change features over time. We will give notice of changes that materially reduce the service.

7. Liability

To the extent the law allows, the service is provided "as is", and our total liability is limited to the fees you paid in the twelve months before the claim.

8. Contact

Questions about these terms: [email protected].