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Example: Agencies

How agencies run on MERP

MERP is a general ERP for service businesses. This page shows how a typical agency uses the same modules every customer gets.

Common problems we hear

  • Retainers and project fees billed from spreadsheets
  • Hours logged in one tool, invoices in another
  • No clear view of margin per client

A typical workflow

  1. Step 1

    Win the work

    Track pitches in the CRM pipeline and send a quote the client accepts online.

  2. Step 2

    Deliver

    Run the engagement as a project with tasks, timesheets and a budget.

  3. Step 3

    Bill

    Recurring invoices for retainers, time and expense invoices for extra scope.

  4. Step 4

    Review

    Margin per client and per team member, straight from accounting.

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